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Frequently Asked Questions for Pools and Spas

Please refer to the Owner's Manual for your unit and the Basic Water Maintenance manual for a detailed discussion of proper water maintenance.

When a water balance problem might exist, take a sample of your pool water to a pool store and have the pH, total alkalinity, hardness, total hardness and total dissolved solids measurements made by a competent person. This verifies the use and readings of your test kits.

Why do I have algae in my pool? What is the cause of blue or gray stains?
Why is my water cloudy? Why doesn't my copper level increase?
The pool water is green - why? Copper & Electrode Questions
Which non-chlorine shock should I use? Why is the front panel hot?
How Should I Clean My Cartridge Filter and How Often?
 
Ask us a question you will usually receive an answer within 24 hours!
     
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